BASIC brings clarity on inventory, location, condition and damage - for a small team that needs exactly that first. PRO runs ongoing equipment and event operations across several teams and warehouses/locations. ENTERPRISE carries multiple organizations and business-critical operations - with an enterprise SLA and dedicated operating models. Try every plan for 30 days free of charge, with your own assets. If you continue, you simply keep working.
The price does not grow with the number of your users - users are unlimited in every plan. It grows with operational depth, asset volume, organizational complexity, deployment and service requirements.
Recommended
ASSET1
BASIC
Organize a small asset and event team end to end - from stock through to check-in.
€ 250/ month
€ 3,000 per year · support key user optional at € 290 / month
30 days free, with your own data
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Ideal for: small teams that first want reliable visibility of stock, location, condition and damage.
Asset and event availability planning with 1 calendar
Standard packing lists plus supervised mobile check-out and check-in
Reports including automatic email delivery on a schedule
Four weeks of full onboarding support from go-live, including ticket system
Self-support via help videos and documentation afterwards; supported service exclusively through the optional support key user
Clear limit: max. 1,000 assets, two warehouses/locations with no option to extend, one calendar; no custom roles, no task board, no detailed change log, no shop and no add-on modules.
Your annual subscription starts when you confirm your plan. Within the first 3 months after go-live you can end it at any time. Every monthly fee already paid, subscription and support key user, is refunded. The Onsite Day, any travel flat fee and Setup & Onboarding remain payable.
All prices in euros, net of VAT. Physical labels, tags and hardware are not included.
How we get started
From the first meeting to day-to-day operations - at every step it is clear what happens and what it costs.
30 minutes remote: we discuss your most important challenge and show you the ASSET1 workflow - order in the shop, packing list in the warehouse, return.
2
Your environment with your data
30 days free
You send us your asset list and we set up your environment with it - up to 1,000 assets during the trial, including QR labels as a PDF. If you continue, you stay in exactly this environment and the rest of your inventory is added then. In PRO all features are active, including the shop, in standard configuration and with your assets.
3
Go-live
BASIC without setup fee · PRO € 3,100
You stay in exactly the environment you tested in - nothing has to be set up again. We are happy to remove trial data on request. In PRO and ENTERPRISE the detailed configuration comes first: the shop in your own design, approvals, roles and warehouses for your operation, plus training for your teams. From go-live, 4 weeks of full support including a ticket system.
We come to you, map your workflows on site, set things up together with your team, train in the warehouse and answer open questions.
Show setup, Onsite Day and costs
Setup & Onboarding and the Onsite Day at a glance
What the Onsite Day gives you
Mapped on site: we see your warehouses, routes and posts and map your workflows where they happen.
Set up together: we configure what your operation needs with your team and train directly in the warehouse.
Everyone at one table: the people responsible, the warehouse and decision-makers settle open questions in one day.
You know who you are working with: Alexander Fauland, founder of SOFA 1, visits you in person and also guides your onboarding.
What does Setup & Onboarding cost?
You can try every plan free of charge. During the trial you work with your assets in standard configuration. The detailed configuration for your operation - the shop in your own design, order structure, approval workflows, roles and warehouses - is done with you once you confirm your plan, and we train your teams. That is Setup & Onboarding in PRO and ENTERPRISE. We handle that configuration; it is not self-service. In BASIC this work does not arise, so there is no fee. Add-on modules are set up per module, training included: € 1,400 to € 4,100 depending on scope - whether you add a module at the start or later.
Setup & Onboarding and Onsite Day per plan
Plan
Setup & Onboarding
Onsite Day optional
BASIC
–
€ 2,900
PRO
€ 3,100
€ 2,900
ENTERPRISE
based on scope
€ 2,900
Example BASIC: 30 days free, then € 250 per month. € 3,000 in the first year, no setup costs. Cancellable within the first three months, with a full refund of the monthly fees.
Travel and lead time
In Europe, travel and accommodation are included in the price of the Onsite Day. For longer journeys, a travel flat fee is added for the long-haul flight, additional nights and travel days.
Travel flat fee and lead time for the ASSET1 Onsite Day per travel zone
Zone
Regions
Flat fee
Europe4 weeks lead time
all of Europe incl. UK, Switzerland, Norway, Iceland and Turkey
included
Zone 18 weeks lead time
Middle East, Gulf states, North Africa
+ € 5,200
Zone 28 weeks lead time
North and Central America, Asia, sub-Saharan Africa
+ € 7,900
Zone 312 weeks lead time
South America, Australia, New Zealand
+ € 9,600
Regions not listed are assigned to a zone by flight time.
Lead time: counts from the binding booking of the date. It keeps flight prices stable and gives us time to prepare the day with you.
Express date: if you need the Onsite Day outside Europe sooner, we charge the actual travel costs - but at least the flat fee for your zone. You approve the specific flight and hotel offer before we book.
Rescheduling or cancellation: we book rebookable fares. If you move the date, we charge a rebooking fee of € 500. If you cancel, travel costs already incurred are charged.
Setting up your environment from an asset list is free of charge, including QR labels as a PDF; during the trial we work with up to 1,000 assets. The rest of your inventory is added at go-live: also free of charge if the list can be imported, otherwise as data migration based on effort (see add-ons). Not included: printed labels, tags and hardware.
Features compared
What each plan includes, what comes as an add-on and where the line is drawn.
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Feature comparison of the ASSET1 plans BASIC, PRO and ENTERPRISE
Feature
BASIC
PRO
ENTERPRISE
Scope
BASIC
PRO
ENTERPRISE
Unlimited users
✓Included
✓Included
✓Included
Assets
up to 1,000
up to 10,000
unlimited
Organizations / tenants
1
1
several
Warehouses/locations included
2
2
2
Extendable toEach additional warehouse/location from the third onwards costs € 150 / month.
not extendable
max. 5
unlimited
Event calendars
1
unlimited
unlimited
Operational core
BASIC
PRO
ENTERPRISE
Inventory, location, damage, reminders
✓Included
✓Included
✓Included
Reports with email deliveryHave reports delivered automatically by email on a schedule.
✓Included
✓Included
✓Included
QR lookup and stocktaking
✓Included
✓Included
✓Included
Asset and event availability planning
✓Included
✓Included
✓Included
Standard packing lists, supervised mobile check-out and check-in
✓Included
✓Included
✓Included
Task board and detailed change log (audit trail)
–Not included
✓Included
✓Included
Integrated shop and ordering systemInternal orders including approval workflows.
–Not included
✓Included
✓Included
Add-on modules (available from PRO)
BASIC
PRO
ENTERPRISE
Delivery ManagementLink outbound deliveries to orders and packing lists.
–Not included
Add-on
Add-on
Mail Room ManagementRecord inbound parcels and notify recipients automatically.
–Not included
Add-on
Add-on
Document & ComplianceManage certificates, inspection records and validity dates directly on the asset.
–Not included
Add-on
Add-on
Venue OperationsPlan staff, roles and equipment per post and check operational readiness.
–Not included
Add-on
Add-on
ASSET1 IO (fast issuing & self-service)Hand over picked orders to recipients in seconds, with check-out and check-in also as self-service.
–Not included
Add-on
Add-on
RFID OperationsCapture, count and locate many assets at once.
–Not included
Add-on
Add-on
Connectivity EngineExchange data automatically with ERP and other third-party systems.
–Not included
Add-on
Add-on
ASSET1 AISupport research, help and asset analysis with AI.
–Not included
Add-on
Add-on
Governance, operations and deployment
BASIC
PRO
ENTERPRISE
Roles and permissionsStandard roles with adjustable permissions in every plan, extendable with custom roles from PRO.
Standard roles
Standard + custom roles
Standard + custom roles
SSO and Entra IDSign in and manage users through your central corporate identity.
–Not included
–Not included
on request
Separate test and acceptance environmentValidate changes and integrations before they reach live operations.
–Not included
–Not included
Add-on
Geo-redundant data and servicesAdditionally secure data and services across separate regions.
–Not included
–Not included
Add-on
Regular service and architecture reviewReview operations, usage, integrations and further development together.
–Not included
–Not included
Add-on
Customer-owned tenant / on-premiseRun ASSET1 in the customer's own Azure environment or infrastructure.
–Not included
–Not included
Add-on
Getting started and support
BASIC
PRO
ENTERPRISE
30 days free trialWith your own assets, up to 1,000 of them during the trial, including QR labels as a PDF. No credit card, no contract. In PRO all features are active, including the shop, in standard configuration.
✓Included
✓Included
✓Included
Setup & Onboarding (one-off)From PRO we configure shop, approvals, roles and warehouses in detail for your operation and train the teams. Add-on modules are set up per module (from € 1,400).
–
€ 3,100
individual
Onboarding support from go-liveFull support including ticket system for the first four weeks from go-live. During the setup we are at your side anyway.
4 weeks
4 weeks
4 weeks
Support model afterwards
Self-support · supported service only with key user
Self-support · supported service only with key user
Enterprise SLA via key user
Contractually defined response times
Standard SLA with key user
Standard SLA with key user
Enterprise SLA
Support key users
optional · € 290
optional · € 290
min. 2 · from € 390
Access to add-on modules
–No
✓Yes
✓Yes
Add-ons and additional services
Pay only when the process calls for it. Add-ons are standardized product modules - no customer-specific discounts and no hidden mandatory items. Specific integration and hardware projects are set up separately.
Show all add-ons and additional services
ASSET1 Onsite Day
One day at your site: mapping workflows, setting things up with your team, training in the warehouse and answering open questions. Optional in every plan, recommended from PRO. In Europe travel and accommodation are included; outside Europe the travel flat fee for your zone applies.
€ 2,900 per day in Europe
Support Key User
Your trained contact inside your own organization: they look after your users as first-level support, stay in touch with us through our ticket system and open a ticket when configuration, extensions or our help are needed. Support stays close to your operation, around the clock if you need it. There is no upper limit. ENTERPRISE requires at least two, because the key users carry the enterprise SLA there.
BASIC & PRO € 290 · ENTERPRISE from € 390 / person / month
Delivery Management
Link outbound deliveries directly to orders and packing lists. For inbound parcels, Mail Room Management adds parcel intake and recipient notification.
€ 450 / month from PRO + € 4,100 setup
Mail Room Management
Its own pricing line for inbound parcels, including label recognition, classification and recipient notification.
Certificates, inspection records, validity dates and structured document workflows directly on the asset.
€ 450 / month + € 1,400 setup
Venue Operations
Plan staff, roles and equipment per post, check readiness, work with area-based issue lists and run event-day operations.
€ 450 / month + € 4,100 setup
ASSET1 IO (fast issuing & self-service)
Hand over picked orders to the recipient in seconds - even from one packing list to several people. Check-out and check-in additionally as self-service.
€ 450 / month + € 2,400 setup
RFID Operations
Bulk capture, counting and search. Hardware, tags and on-site scoping are agreed separately. During onboarding we plan the further steps and onsite days; they are invoiced separately.
€ 450 / month + hardware + € 4,100 setup
Connectivity Engine & ERP
Automatic data exchange with your existing systems. Available for PRO and ENTERPRISE; the specific integration is set up separately.
AI Assist combines article research and the help space assistant. AI Insights adds Asset Intelligence for in-depth research. Minimum of 10 users each.
AI Assist € 20 · AI Insights € 35 / user / month
Implementation & Engineering Services
For individual requirements, additional configuration, data migrations, mapping your warehouse structure, integrations and customer-specific implementation work. Work is carried out only after prior agreement and approval.
€ 205 per hour
ASSET1 View-Box
Live dashboards and ASSET1 views on any screen - centrally managed and without a PC of its own. Available from BASIC upwards. Screen, network and mounting are not included; the View-Box only shows content and functions available in your booked plan.
€ 250 one-off per View-Box · € 9 per View-Box and month
Data migration and data preparation
Setting up your environment from your asset list is free of charge, including QR labels as a PDF: up to 1,000 assets during the trial, the rest of your inventory at go-live, provided the list can be imported. Costs only arise if data needs to be prepared first or you have us set up your warehouse structure as well. Both are billed by effort at € 205 per hour.
What is billed by effort
Data migration: we take over existing data from previous systems or lists - review, field mapping, cleansing, transformation, import and validation.
Warehouse structure: we map aisles, racks, levels and bins in ASSET1 so your assets are located down to the bin.
You can also set up both yourself in the portal; then there are no costs.
Non-binding planning ranges for data migration
BASIC: typically 8–24 hours, i.e. € 1,640 – € 4,920
PRO: typically 16–40 hours, i.e. € 3,280 – € 8,200
ENTERPRISE: individual estimate after reviewing the data
Before we start, we review a sample of your data and send you a written effort estimate, including the warehouse structure if needed. We only go beyond the approved scope with your consent.
Frequently asked questions about the plans
Is the number of users limited?
No. All three plans include unlimited users. The price is not based on the size of your team but on operational depth, asset volume, organizational complexity, deployment and service requirements.
What is a support key user?
During the setup we are at your side anyway. From go-live you additionally get 4 weeks of full onboarding support including a ticket system - in every plan and at no extra cost. After that, BASIC and PRO run on self-support via help videos and documentation - without a booked support key user there is no supported channel. If you want to keep that support, you therefore book a support key user optionally. This is a person in your own organization, trained by us, who takes on three things: they stay in direct contact with us through our ticket system. They look after your users as first-level support and thereby also cover 24/7 availability if your operation needs it. And they only open a ticket with us when a question can no longer be answered in house or when configuration or extensions are needed. That is why we do not offer an on-call service as standard; it can be added on request. The support key user comes with the standard SLA. They cost € 290 per person and month in BASIC and PRO, from € 390 in ENTERPRISE. There is no upper limit in any plan - you book as many as you need. ENTERPRISE requires at least two support key users, because they carry the enterprise SLA there.
Can we move up to a larger plan later?
Yes, an upgrade is possible at any time. The growth path is designed so that PRO contains everything in BASIC and ENTERPRISE everything in PRO - nothing is lost when you switch.
How long does the subscription run?
All plans run annually. Your annual subscription starts when you confirm your plan - a separate contract only applies to ENTERPRISE, where we agree an individual contract model together. On top of that comes the exit right: within the first 3 months after go-live you can end it at any time and every monthly fee already paid is refunded. The Onsite Day, any travel flat fee and Setup & Onboarding remain payable.
Do we have to book the Onsite Day?
No, in no plan. From PRO we recommend it, because that is where we configure shop, approvals, roles and warehouses together for your operation and train your teams - one day on site covers what would otherwise take several remote sessions.
Why does Setup & Onboarding cost extra in PRO if we have already run the trial?
During the trial you use PRO in standard configuration. The detailed configuration for your operation - from the shop in your own design to approvals, roles and warehouses - is done with you once you confirm your plan; that is Setup & Onboarding. In BASIC it does not apply.
Do we need a credit card for the trial?
No. The 30-day trial runs without a credit card and without a contract.
What happens to our data after the trial?
If you continue, you keep working in the same environment - nothing has to be set up again. Whatever you created during the trial we are happy to remove on request before you go live. Otherwise we delete the environment after 30 days.
Where is our data stored?
BASIC and PRO run in the EU shared cloud. For ENTERPRISE, a customer-owned tenant or on-premise operation in your own infrastructure is available as an add-on - as is geo-redundancy for data and services.
From which plan are add-on modules available?
Add-on modules such as Delivery Management, Venue Operations, RFID Operations, Document & Compliance or ASSET1 AI can only be enabled from PRO upwards. BASIC deliberately stays lean so that getting started remains affordable and free of configuration effort.
Which plan fits you?
How many assets, how many warehouses/locations, which workflows? In a short conversation we will give you an honest assessment - including when the smallest plan is enough. No obligation and no sales pressure.